For Businesses – How to Report Anti-social Behaviour, Crime and Noise Nuisance

Hammersmith & Fulham Council work in partnership with the Police and other agencies to tackle crime and ASB to make Hammersmith & Fulham a safe place to live work and visit

Reporting incidents of Anti-Social behaviour (ASB) & Hate Crime

1. Email the council’s ASB Unit at asbumailbox@lbhf.gov.uk or 020 8753 2693

2. To find out about the types of incidents the team deal with you can visit the website at  https://www.lbhf.gov.uk/crime/anti-social-behaviour

3. Email the council’s Law Enforcement Team (LET) – LET.HF@lghf.gov.uk to initiate high visibility patrols around your location.

4. To find out the types of street based ASB the team deal with you can visit the website at https://www.lbhf.gov.uk/crime/law-enforcement-team

Reporting Noise Nuisance

Our noise and nuisance service operates 7 days a week, 8am to 3am, including weekends and bank holidays except for Christmas Day and Boxing Day.

1. Office hours 9-5: 020 8753 1081

2. Outside office hours: 020 8748 8588 – To report an ongoing noise/nuisance complaint which is not ongoing at the moment or outside service hours:

3. Email on:    noise@lbhf.gov.uk

4. Report online at: https://www.lbhf.gov.uk/environment/noise-and-nuisance

Reporting Crime (Emergency or After)

All criminal behaviour should be reported to the police including theft, drug dealing, hate crime, threats of violence, harassment, and intimidation. 

Emergency situation – 999

1. Non emergency or after a crime has taken place – 101 or online at https://www.met.police.uk/

2. Crimestoppers (anonymously) – 0800 555 111 or https://crimestoppers-uk.org/give-information   

Community Safety Unit (CSU)

Much of the work managed by the community safety team is strategic in nature and we work closely with our partners in the Community Safety Partnership to reduce crime and anti-social behaviour across H&F.

Reporting emerging street based hotspot locations

1. Email the CSU at csu@lbhf.gov.uk or 020 8753 2816

2. To find out more about the work the whole of the CSU Team deals with you can visit the website at https://www.lbhf.gov.uk/crime/community-safety-team

3. The Community Safety Officer who covers the North of H&F is Carol Fregiste-Thomas and she can be emailed at carol.fregiste-thomas@lbhf.gov.uk or by phone at 07920 504443.